WEBINAR DETAILS

Borrowers with well-performing loans rarely dispute their credit reports. Instead, you must pay extra attention to delinquent accounts and understand their special risks and interplay with your compliance and collections operations. The credit reporting function has taken on added significance in recent years with increased borrower awareness of the power of the credit score, the rise of CFPB regulations and complaint tracking, and highly motivated consumer protection attorneys. From policies and procedures, to quality assurance and organizational charts, this essential function impacts every financial institution and there are some basic steps that can increase efficiency, reduce risks, and calm your compliance nerves.

Fortunately, the regulations, examination guidance, and hard-earned experience create a detailed model of a fully compliant credit reporting function – if you know where to look. This webinar will focus on the unique operational and compliance challenges posed by credit reporting disputes. From automated disputes to direct disputes and all the gray areas in between, this session will provide a common-sense approach to FCRA dispute compliance and management. This session will cut through the regulatory web and highlight a process to control the credit reporting risks surrounding delinquent accounts and manage the potential negative impact on your operations.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for senior executives, managers, compliance staff, lending staff, collection managers, frontline managers, internal auditors, and anyone involved with credit reporting.