Black Hills Retreat – Meet the Presenters: Charles Potts

Charles Potts EVP, Chief Innovation Officer

Presentation: Revolutionizing Banking: Harnessing the Power of Artificial Intelligence

Explore the dynamic intersection of Artificial Intelligence (AI) and the banking industry. Discover how AI is reshaping traditional banking processes, enhancing customer experiences, and driving unprecedented growth. Join Charles Potts as he delves into real-world applications, challenges, and opportunities that AI presents to banks and financial institutions.

Breakout Session: How to Create a Culture of Innovation

In today’s rapidly evolving banking landscape, community banks must continuously innovate to meet customer expectations and maintain a competitive edge. However, driving an innovative spirit throughout an organization is often easier said than done.

In this breakout session, Charles E. Potts reveals proven strategies for fostering a culture of innovation at your community bank.

 Presenter Biography:

Charles E. Potts is executive vice president and chief innovation officer for the Independent Community Bankers of America® (ICBA).

In this role Potts drives ICBA’s innovation initiatives, and financial technology strategies, working with ICBA leadership to develop impactful, value-added solutions that help community banks seize new market opportunities to meet customers’ evolving financial services’ needs.

Potts’ extensive experience in banking and financial service firms provided the background Potts needed to start, co-found or lead various fintech start-ups including digital banking, mobile engagement, financial management and payments providers. Many had successful exits via IPO’s or acquisition via strategic acquirers.

A frequent speaker at national trade shows and conferences, Potts previously served as executive managing director at First Performance Global, where he led international business and corporate development activities for its card-control and fraud alert platform. Before that he served as CEO for NetClarity, a start-up in the University of Florida’s Business Incubation Hub. Prior to ICBA, he worked at the Advanced Technology Development Center (ATDC), leading the fintech practice where he mentored startups as part of the Georgia Tech-based incubator.

Charles attended the Georgia Institute of Technology, did his graduate studies at Georgia State University in Atlanta and attended the Graduate School of Banking at LSU. Potts, an avid masters runner, cyclist and soccer fan, lives with his wife in Atlanta, GA. They have a daughter who recently graduated from the University of North Carolina at Chapel Hill where she was a nationally ranked pole vaulter on the Track and Field team.